m71bd Privacy Policy

01 Introduction

m71bd is an online betting and casino platform built specifically for the Bangladesh market and the broader South Asia region. We operate with a strong commitment to responsible data handling, and this Privacy Policy has been prepared to give you a clear, honest account of how your personal information flows through our systems from the moment you first visit m71bd to the point at which you close your account.

This policy applies to all personal data collected through the m71bd website located at m71bd.io, including data collected during registration, account use, payment processing, customer support interactions, and promotional participation. It applies equally to users accessing the platform via desktop browsers and mobile devices.

When we refer to "personal data" in this document, we mean any information that can identify you directly or indirectly as a specific individual — including your name, email address, phone number, device identifiers, IP address, payment method details, and betting or gaming activity records linked to your account.

m71bd acts as the data controller for all personal information collected through the platform. This means we are responsible for determining the purposes and means by which your personal data is processed. Where we engage third-party service providers to assist us — for example, payment processors or identity verification partners — those providers act as data processors on our behalf under contractual obligations that bind them to handle your data responsibly.

02 Data We Collect

m71bd collects personal data in several ways: directly from you when you register or interact with the platform; automatically through your use of the website; and, in limited circumstances, from third-party verification partners. The categories of data we collect are set out below.

2.1 Registration and Identity Data

• Full legal name as it appears on your official identity document.
• Date of birth (collected to verify you meet the 21+ age requirement).
• Email address used to create your account.
• Mobile phone number (used for account security and SMS OTP verification).
• Username and encrypted password.
• Residential address (collected at KYC verification stage).
• Government-issued identity document number (National Identity Card, passport, or driver's licence).

2.2 Financial and Transaction Data

• Payment method details including bKash wallet numbers, Nagad account numbers, Rocket mobile numbers, bank account numbers, and card details (card numbers are tokenised and never stored in plain text).
• Deposit and withdrawal transaction records including amounts, timestamps, and payment channel used.
• Account balance history and bonus redemption records.
• Currency denomination (BDT or INR) associated with each transaction.

2.3 Technical and Device Data

• IP address at the time of login and during active sessions.
• Browser type, version, and operating system.
• Device type (desktop, tablet, or mobile) and screen resolution.
• Time zone setting (Bangladesh Standard Time, UTC+6, is the default reference).
• Session duration and login/logout timestamps.
• Cookies and similar tracking technologies (see Section 6).

2.4 Betting and Gaming Activity Data

• Game history, wager amounts, win/loss outcomes, and session lengths.
• Sports betting selections, markets accessed, and live in-play activity.
• Responsible gaming tool usage, including deposit limit settings, cooling-off requests, and self-exclusion records.

2.5 Communications Data

• Customer support chat transcripts and email correspondence.
• Responses to surveys, feedback forms, or promotional participation records.
• Complaint records and dispute resolution correspondence.

03 How We Use Your Data

m71bd uses the personal data we collect for the following specific purposes. We do not use your data for any purpose that is incompatible with the reasons set out here without first obtaining your explicit consent.

04 Legal Basis for Processing

m71bd processes your personal data on the following legal grounds:

• Contractual necessity: Processing your registration data, KYC information, and financial transaction data is necessary to enter into and perform the contract represented by your m71bd account and our Terms and Conditions.
• Legitimate interests: We process technical and device data, gaming activity data, and fraud-detection signals on the basis of our legitimate interest in maintaining a secure, fair, and operationally sound platform for all players.
• Legal obligation: Where applicable law requires us to collect, retain, or disclose certain data — for example, for anti-money laundering (AML) purposes — we process that data to fulfil our legal obligations.
• Consent: We rely on your explicit consent for optional marketing communications. You may withdraw this consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

05 Data Sharing & Disclosure

m71bd does not sell, rent, or trade your personal data. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

5.1 Payment Processors

To process deposits and withdrawals, we share relevant transaction and identity data with our payment processing partners including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard. These partners are bound by their own data protection obligations and are not permitted to use your data for purposes beyond payment processing.

5.2 Identity Verification Partners

To fulfil our KYC obligations, we may share identity document data with regulated third-party verification service providers. These providers confirm the authenticity of your documents and return a verification result to m71bd. They are contractually prohibited from retaining or repurposing your data beyond the verification task.

5.3 Technology and Infrastructure Providers

m71bd uses cloud infrastructure, database hosting, and cybersecurity service providers to operate the platform. These providers may have access to personal data stored on infrastructure they manage. All such providers operate under data processing agreements that restrict their use of your data to the provision of services to m71bd.

5.4 Game Content Studios

Third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi operate game engines integrated within the m71bd platform. These studios may receive anonymised session data necessary for game delivery and RTP auditing. They do not receive your name, payment details, or contact information.

5.5 Legal and Regulatory Disclosure

m71bd may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where required by applicable law or in response to a valid legal order. In such cases, we will disclose only the minimum data required and, where legally permissible, will notify you of the disclosure request.

06 Cookies & Tracking Technologies

m71bd uses cookies and similar technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit a website. The cookies used by m71bd fall into the following categories:

• Essential cookies: Required for the platform to function. These include session authentication cookies, CSRF protection tokens, and load-balancing identifiers. They cannot be disabled without impairing your ability to use the site.
• Functional cookies: Remember your preferences such as language settings, currency display (BDT or INR), and responsible gaming tool configurations so you do not need to re-enter them each session.
• Analytics cookies: Collect anonymised, aggregated data about how users navigate the platform — which pages are visited, where users drop off, and how long sessions last. This data helps us improve the user experience. No individual player is identified from analytics data.
• Security cookies: Help us detect and prevent fraudulent login attempts, bot activity, and unusual account behaviour patterns.

You may control cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in to your account. Analytics and functional cookies may be disabled without affecting core platform access.

m71bd does not use third-party advertising cookies, retargeting pixels, or social media tracking scripts on the platform.

07 Data Retention

m71bd retains your personal data for as long as your account remains active and for a defined period thereafter, in accordance with the purposes for which the data was collected and applicable legal obligations.

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in line with standard anti-money laundering record-keeping obligations.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required for financial compliance purposes.
• KYC documents: Retained for the period required by applicable AML regulations — generally five (5) years from the end of the business relationship.
• Customer support communications: Retained for three (3) years from the date of the last interaction in each support thread.
• Gaming activity data: Retained for three (3) years from the date of the activity for responsible gaming monitoring purposes, and for up to five (5) years where the data is relevant to an unresolved dispute.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following any withdrawal of consent, as evidence of the consent lifecycle.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to any individual. Where anonymisation rather than deletion is applied, the resulting anonymised data may be retained indefinitely for statistical and analytical purposes.

08 Data Security

m71bd takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect it against unauthorised access, accidental loss, alteration, or disclosure.

• Encryption in transit: All data transmitted between your device and the m71bd platform is encrypted using 256-bit TLS/SSL protocols. Unencrypted HTTP connections are not accepted.
• Encryption at rest: Sensitive personal data stored in our databases — including identity documents, payment credentials, and KYC records — is encrypted at rest using AES-256 encryption.
• Access controls: Access to personal data within m71bd's internal systems is restricted on a strict need-to-know basis. Employee access is logged, monitored, and reviewed regularly.
• Two-factor authentication: m71bd recommends and supports SMS OTP-based 2FA for all player accounts to reduce the risk of unauthorised access through compromised credentials.
• Penetration testing: The platform undergoes periodic security assessments conducted by independent cybersecurity specialists to identify and remediate vulnerabilities.
• Incident response: m71bd maintains a documented data breach response procedure. In the event of a breach that poses a risk to your rights, we will notify affected players promptly and take immediate steps to contain the incident.

09 Your Rights Over Your Data

As a user of the m71bd platform, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected] with a clear description of your request. We will respond within thirty (30) days.

10 Children & Minors

The m71bd platform is strictly intended for adults aged 21 years and older. We do not knowingly collect personal data from anyone under the age of 21. If you are under 21, you must not register on or use the m71bd platform under any circumstances.

If m71bd becomes aware that personal data has been collected from an individual below the minimum age, we will immediately delete that data, close the associated account, and forfeit any funds deposited on that account. If you have reason to believe that a minor has registered on the m71bd platform, please notify us immediately at [email protected] so we can investigate and act without delay.

11 Cross-Border Data Transfers

m71bd is a cross-border South Asia platform and operates technology infrastructure that may be located in jurisdictions outside Bangladesh. As a result, your personal data may be transferred to and processed in countries other than your country of residence. Such transfers occur in the following contexts:

• Cloud infrastructure hosting provided by data centres located in Asia-Pacific regions.
• Game content delivery through studio networks operated by Pragmatic Play, Evolution Gaming, and other international providers.
• Payment processing routed through international card networks such as Visa and Mastercard.

Where personal data is transferred internationally, m71bd ensures that appropriate safeguards are in place to protect the data to a standard equivalent to that applied within Bangladesh. These safeguards may include contractual data protection clauses, the use of providers who adhere to recognised international security standards, and technical measures such as end-to-end encryption.

12 Third-Party Services & Links

The m71bd platform integrates game content and payment services provided by regulated third-party partners. While m71bd takes reasonable steps to ensure that our partners maintain appropriate data protection standards, we are not responsible for the privacy practices of independent third parties.

Game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi operate their own privacy policies governing any data they collect through the delivery of their game software. These policies are separate from this document and should be reviewed independently if you have concerns about how a specific studio handles data.

m71bd does not link externally to third-party websites for marketing or promotional purposes, and no tracking pixels or affiliate scripts from external parties are embedded in the m71bd platform.

13 Changes to This Policy

m71bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will notify registered players by email to the address associated with their account and by displaying a prominent notice on the m71bd platform for a minimum of thirty (30) days following the update.

The "Last updated" date displayed at the top of this page will always reflect the date on which the most recent revision was published. We encourage you to review this Privacy Policy periodically to stay informed about how m71bd protects your personal data.

Your continued use of the m71bd platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the revised policy, you must stop using the platform and may request account closure by contacting our support team.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way m71bd handles your personal data, please contact our dedicated privacy support team. All privacy-related enquiries should be submitted in English to ensure they are routed promptly to the correct team.

Privacy & Data Support Email:
[email protected]

Support Hours:
24 hours a day, 7 days a week — including public holidays observed in Bangladesh (Bangladesh Standard Time, BST UTC+6).

Response Time:
General privacy enquiries are addressed within 5 business days. Data subject access requests and erasure requests are fulfilled within 30 days of receipt. Complex requests that require legal review may take up to 60 days; we will notify you if an extension is required.